Breadcrumb

Salon Policies & Guidelines

Your comfort, safety, and satisfaction are important to us. Please take a moment to review our salon policies before your appointment.

01

Health & Safety

We reserve the right to refuse service to clients with suspected fungal infections, open wounds, or other health conditions that may pose risks to clients or staff.

02

Special Care for Diabetic Clients

For your safety, please inform us if you have diabetes when booking your appointment. We do not cut cuticles for diabetic clients.

03

Spa Chair Safety

Our spa chairs have a maximum weight capacity of 250 lbs (113 kg). Exceeding this limit may damage the chair or create safety concerns.

04

Service Satisfaction & Refunds

If you are not satisfied with your nail color or shape, we are happy to provide complimentary adjustments within 3 days.

Please note: No refunds are offered once a service is completed.

05

Appointment Punctuality

Late arrivals affect other clients' schedules. Appointments may be canceled or rescheduled if you are more than 15 minutes late.

06

Promotions & Discounts

All promotions are subject to specific conditions and are valid only within the stated timeframe.

07

Children Under 10

For their safety, children under 10 must be supervised at all times during your appointment. We are not a daycare and are not responsible for unattended children.

08

Personal Belongings

We are not responsible for lost or damaged personal items such as phones, purses, or jewelry. Please keep your belongings safe at all times.

09

Respectful Environment

To maintain a relaxing atmosphere for everyone:

  • Please keep phones on silent or vibrate.
  • Speak at a low volume.
  • Use headphones for calls or music.
  • We reserve the right to refuse service to disruptive or disrespectful clients.
10

Payment Policy

Please prepare a valid payment method before your service. Failure to pay after receiving services may result in police notification and legal action.

Book Now
(469) 820-9153
Icon scroll top